» 2. Elements » b) Users and customers
b) Users and Customers.
Every visitor to the WEB site is a system's user. He may view all products, their
end-prices, to download price-lists for end-users. He may also choose the product
he wants to purchase from the so called market basket or simply basket but he is not allowed
to do shopping.
Customer is every system's user who have registered with the system. He may get
use of any services offered on the WEB site, the most important being shopping and
following the status of the orders he has placed.
- The information on registered customers includes:
o User name - used for identification in the system;
o Password – used for authentication by the system;
o E-mail address - used for correspondence with the client;
o Contact name - used in the correspondence.
- While working every customer may save its own address
information [screen] in the so called address book, namely:
o Preferred shipping address;
o Preferred billing address;
o Aditional addresses which can be used either for the
shipping or for billing purposes.
This address information is accessible on the page where the customer's personal
data [screen] is
and he can change it /by adding new addresses and/or deleting old ones/ whenever he wants.